AMP3, located near Edinburgh, commenced trading in 2001 with the ethos of unparalleled customer service, an unrivalled product range and an unbelievably detailed website. The first edition of our website introduced the UK market to the, at the time revolutionary, NEX II MP3 player by Frontier Labs. From strong foundations our product range has rapidly expanded, being the first company to introduce new manufacturers and revolutionary products on countless occasions. We have grown to offer the consumer one of the largest ranges of MP3 players, headphones and accessories in the United Kingdom.
What makes us different from the rest?
Quite simply- service. We treat each customer as we would like to be treated ourselves; quickly, efficiently and in a professional manner. Phone us or email us and you'll get a response immediately from a highly trained advisor. Our staff are trained digital audio enthusiasts (who use the tech we sell on a daily basis), if they don't know the answer to your question they'll make it their job to find it for you!
A lot of large ecommerce companies have started to withdraw their telephone support numbers to force customers to use email. We believe in offering the customer choice; sure, if you feel comfortable placing your order online; go for it - our web based ordering system is fully automated. However, we appreciate that many customers value the reassurance and advice provided by a real human at the end of the line. Our telephone lines are all national rate numbers; you won't find a premium rate number in sight!
Every product ordered from AMP3 is supplied with free technical and customer support, both pre-sale and post-sale for the lifetime of the product. Having problems setting up the product? Don't know how a particular function works? Want some advice on the best codec to use? We're only ever an email, support ticket or telephone call away. We have a trained Support and Returns department ready and willing to deal with your query, however simple or detailed it may be.
We offer, to the best of our knowledge, the largest range of Digital Audio players in the UK and one of the largest in Europe. Every product we list features a comprehensive summary, highlighting in plain English, the pros and cons of the item along with one of the most detailed specification sections in the industry.
Our products have been hand picked from the world market to ensure quality, value and innovation. We also aim to cater for all budgets and tastes, and hopefully our current product range reflects this. Every player and headphone we stock is meticulously tested by our in-house product evaluation team; this enables us to tailor our product range to suit every buyer and requirement, while at the same time maintaining high standards of hands-on technical support.
What about prices and delivery?
We check on a daily basis with other retailers to ensure that our prices are as competitive as possible. If you do find a cheaper price elsewhere in the UK, simply send us a message and we'll always do our very best to win your custom
When comparing our prices, it's important to remember that all orders to UK destinations over £150 automatically qualify for free 'standard' delivery. Remember also to factor in our free, expert customer service and technical support to help you with any problems, software conflicts or even just to provide you with guidance and advice to ensure you get the most out of your purchase.
Why not give us a try?
It's often hard to trust an Internet company that you have not heard of before, especially when you're spending say £39 or even £2000 on a digital audio player. Just drop us an email (firstname.lastname@example.org) or give us a ring (0843 289 6880) if you want to ask a question or just want to be reassured that we're here for you.
You've also got our 14 day return policy to fall back on. Don't like your product? Doesn't work as you expected? Changed your mind? Simply return your product to us within 14 days in the condition as received for either a full refund, exchange or a credit note - your choice.
Have a look around for as long as you want and don't hesitate to ask some questions. Make us work for you to make your purchase hassle free!