Beware: There is no manual supplied with this product. There is no manual available for download. Basically there is no manual. It doesn't exist. Normally I wouldn't be worried as I'm pretty tech savvy, but this product definitely needs a manual as i...Read moret is made of many separate pieces of software, all configured differently, and full of bugs! If you're very familiar with PCH's other products you may be OK, but if you're not I would suggest you stay away from this one at least until the bugs are ironed out and a manual is developed.
e.g. It's not mentioned anywhere but there is a Samba server available for this (you need to download NMT tools separately from the firmware and install it, then find the menu where it's hidden to start it), the server requires a username and password to connect, but guess what - no manual and not mentioned anywhere. Hours of trawling web sites I found the details for a different product which happened to work (username: nmt, password: 1234).
Another thing... I live in UK, ordered this from AMP3 who are a UK supplier, yet this came with a continental power socket, imagine my disappointment when it arrived when I couldn't even plug it in. Fortunately I was able to source a standard "kettle" lead which worked.
Other things to note: There is no BBC iPlayer on this device, despite the pop box screenshots all over this site and others and several internet announcements suggesting that there is. No NetFlix either. In fact not many apps at all (only 64 in total), useful ones are YouTube which is OK, Facebook which is poor, Twitter I haven't used, and Flickr which I haven't tried yet either. I would have loved to have iPlayer and NetFlix and pretty gutted that they're not included as this was the main reason I picked PCH as they claim iPlayer is supported and included in the app store.
Support is non-existent, user forums are few and far between and not particularly helpful. I suggest you get familiar with www.networkmediatank.com and www.avforums.com to pick up essential information that is not provided (no user manual!).
On the up side - it plays just about anything you throw at it, and it does so very competently, particularly HD content. I'm hoping the bugs and absent features get fixed in future firmware updates, and a manual is produced.
Thank you for taking the time to write a product review, though we are sorry to hear that you are not entirely satisfied with your product at the moment.
Popcorn Hour have confirmed a full English version of the manual should be available to download from their website very soon.
There should have been a brief 'quick start' guide within the box, alongside a UK power adapter - however we are more than happy to send these to you should you still require them.
With regards to the likes of iPlayer and Netflix, our team are currently investigating this as we are aware these both work absolutely fine on the A300. A member of our Sales/Technical Team will be in direct contact no later than Monday the 13th with a more detailed response, as soon as we have run full testing ourselves.
Please do bear in mind that all items are covered by our ‘7 Day Unwanted Item Policy’ which means that within seven working days of an order being received, it can be returned for a refund or exchange.
Our team can be contacted by email (firstname.lastname@example.org), via our online ticket service, our live online chat service, or via telephone on 0131 443 8545.
We apologise for any inconvenience caused, though thank you for your patience.
Should you have any further queries, please do not hesitate contact us, as we are always more than happy to help